Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and your organization (“you,” “Customer”) and Readout, operated by Allary, Inc. (“Readout,” “we,” “us”), governing access to and use of the Readout website and dental account-intelligence service (together, the “Service”). By accessing or using the Service, or by accepting an order or pilot, you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you are authorized to bind it.

1The Service

Readout uses automated and AI systems to compile account intelligence about dental practices and related organizations from public and permissioned sources. Customers can search this intelligence, view account readouts, and use credits to unlock accounts and associated details. Access is currently offered through sales-led pilots and subscriptions; specific features, scope, and limits are described in your order, plan, or pilot agreement.

2Accounts & eligibility

You must provide accurate information, keep credentials secure, and are responsible for activity under your account. The Service is for business use by users aged 18 or older. You may not share access beyond the seats in your plan or allow use by unauthorized parties.

3Credits & unlocking

Certain features consume credits — for example, unlocking an account. Credits grant a license to access and view data within the Service; they do not transfer ownership of the underlying data. Unless your order states otherwise, credits have no cash value, are non-transferable, and are non-refundable, and unused credits may expire at the end of a billing period or term. We may change credit pricing or what actions consume credits on a prospective basis.

4License to use data

Subject to these Terms and your payment of applicable fees, Readout grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and the account-intelligence data you unlock (“Readout Data”) solely for your organization’s own internal sales, marketing, and business-development activities — for example, prioritizing accounts, preparing for outreach, and informing your sales motion.

5Use restrictions

You may use Readout Data to sell your own products and services. You may not, directly or indirectly:

• Build or assist a competing service. Use the Service or Readout Data to build, train, benchmark, or operate a product or dataset that competes with Readout, or to assist any third party in doing so.
• Resell data or sell leads. Sell, license, sublicense, rent, broker, syndicate, or otherwise commercialize Readout Data, including selling leads, lists, or enriched records derived from it. Using the data to make your own sales is permitted; reselling the data or lead products built on it is not.
• Bulk-copy, scrape, or cache the database. Systematically extract, scrape, crawl, copy, or replicate the Service or its database, including by automated means, or store, cache, or retain Readout Data on your own or third-party systems beyond the unlocked records reasonably needed for your permitted internal use, and never as a substitute for or copy of the database. (You may export and keep unlocked account records for your internal sales use; you may not warehouse the dataset.)
• Reverse engineer. Reverse engineer, decompile, or attempt to derive source code, models, or non-public methods of the Service, except where this restriction is prohibited by law.
• Misuse or harm the Service. Probe or breach security, evade usage or credit limits, share seats with unauthorized users, introduce malware, or interfere with the integrity or performance of the Service.
• No patient or PHI uploads. Upload, submit, or request processing of patient records, protected health information (PHI), consumer medical information, or patient-identifiable data through the Service.
• No sensitive targeting. Use the Service to target, infer, or make decisions about patients, consumers, or individuals based on health conditions, treatment history, or other sensitive personal attributes.
• Remove notices. Remove or obscure proprietary, source, or attribution notices.

On termination or expiration, you must stop using Readout Data and, on request, delete it, except for records you have already incorporated into a bona fide sales record in the ordinary course and are required or permitted to retain by law.

6Customer Data

You retain all rights in the content, context, queries, and CRM information you provide (“Customer Data”). You grant us a limited license to host, process, and use Customer Data solely to provide and support the Service for you. We will not use Customer Data to enrich the shared account-intelligence database, not share it with or expose it to other customers, and not use it to train any AI model. Our handling of personal information is described in the Privacy Policy.

7Our intellectual property

Readout and its licensors own the Service, the account-intelligence database, the software, models, methods, and all related intellectual property, including any improvements and aggregated or de-identified analytics. Except for the limited license in Section 4, no rights are granted to you. Feedback you provide may be used by us without restriction or obligation.

8Accuracy & permitted purpose

9Your compliance obligations

You are responsible for your use of Readout Data, including any outreach you conduct. You will comply with all applicable laws, including marketing, anti-spam, telemarketing, and privacy laws (for example, CAN-SPAM, TCPA, CASL, GDPR/UK GDPR, and CCPA/CPRA), and you will honor opt-out and do-not-contact requests. You will maintain any consents or legal bases required for your outreach.

10Fees & billing

Fees, credit allotments, seats, and the term are set out in your order, plan, or pilot agreement. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and due as invoiced. We may suspend the Service for non-payment after notice. We may change fees on renewal or on prospective notice.

11Term & termination

These Terms apply while you use the Service and for any subscription or pilot term stated in your order. Either party may terminate for material breach not cured within 30 days of notice. We may suspend or terminate access immediately for violations of Section 5, security risks, non-payment, or as required by law. On termination, your license ends and Section 5’s post-termination obligations apply. Sections that by their nature should survive (including 4–8 and 12–15) survive termination.

12Disclaimers

THE SERVICE AND READOUT DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY OF ACCURACY, COMPLETENESS, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT ANY PARTICULAR RESULTS FROM USE OF THE SERVICE.

13Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. READOUT’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO READOUT FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW.

14Indemnification

You will defend, indemnify, and hold harmless Readout from third-party claims, damages, and costs arising from your use of the Service or Readout Data in violation of these Terms or applicable law, including your outreach activities and your breach of Sections 5, 8, or 9.

15General

These Terms, together with your order and the Privacy Policy, are the entire agreement between the parties and supersede prior agreements on this subject. These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware. If any provision is unenforceable, the rest remains in effect. We may update these Terms on prospective notice; continued use after the effective date constitutes acceptance. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or joint venture.

16Contact

Questions about these Terms: devon@readoutdental.com.
Allary, Inc., 1502 Rue Noel Lareau, Chambly, QC J3L 5M7, Canada.